Privacy Policy | GTW LMS
Privacy Policy
Last Updated: October 3, 2026
Platform: GTW LMS
At GTW LMS (“we,” “our,” or “us”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you register, browse, or purchase online courses on our platform.
1. Information We Collect
- Account Information: Name, email address, phone number, and account credentials provided during registration.
- Academic & Learning Data: Enrolled courses, lecture watch history, assignment submissions, quiz/test scores, and participation in discussion forums.
- Transaction Details: Payment confirmation IDs, billing details, and order history. (Note: We do not store raw debit/credit card numbers or net banking passwords; these are processed securely by authorized payment gateways.)
- Technical & Device Data: IP address, device type, browser version, operating system, and session timestamps collected automatically for security and analytical purposes.
2. How We Use Your Information
We use your information to deliver a smooth and secure learning experience, including:
- Creating and managing your student profile and course access.
- Tracking course progress, grading quizzes, and generating completion certificates.
- Sending administrative alerts, password resets, enrollment receipts, and critical course updates.
- Resolving technical queries submitted to our student support desk.
- Detecting and preventing fraudulent activity, unauthorized account sharing, and platform abuse.
3. Information Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties. We share data only with trusted service partners essential for platform operations:
- Payment Processors: To authenticate and process course fee transactions securely.
- Video & Cloud Infrastructure: To host streaming video lectures and downloadable PDFs reliably.
- Email & Communication Services: To deliver automated verification emails and support replies.
- Legal Compliance: When required by applicable law, regulation, or valid legal process.
4. Data Security & Retention
- We implement standard administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, loss, or alteration.
- Your account data and learning records are retained for as long as your account remains active or as needed to provide you with ongoing platform services and fulfill statutory compliance.
5. Your Rights & Choices
- Access & Update: You can review and edit your profile information at any time within your student dashboard.
- Data Deletion: You may request the deletion of your account and associated personal data by writing to our support team.
- Communications: You can opt out of promotional communications at any time while continuing to receive critical transactional and course-related notices.
6. Policy Updates
We may update this Privacy Policy from time to time to reflect operational, technological, or legal developments. Any revisions will be posted directly to this page with an updated “Last Updated” date.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
